Contact Us

Have a question? We're here to help.

Whether you need assistance with product fitment, an existing order, shipping, or general questions, the Vertex Carbon team is here to assist you. We strive to provide fast, reliable support and make every customer experience as smooth as possible.

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Customer Support

Email:
carbonvertex@gmail.com

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Support Hours

Monday – Sunday
9:00 AM – 7:00 PM (Pacific Time)

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Average Response Time

We typically respond to all emails within 24 hours, and often much sooner during business hours.

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Before Contacting Us

To help us assist you as quickly as possible, please include:

• Your order number (if applicable)
• Your vehicle year, make, and model
• A detailed description of your question or concern
• Photos or videos if you're reporting a product issue

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Fitment Assistance

Not sure if a steering wheel fits your vehicle?

Before placing your order, send us your:

• Vehicle Year
• Make
• Model
• Trim Level

We'll be happy to help verify compatibility before you purchase.

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Order Support

Need an update on your order?

Please include your order number in your email, and we'll provide the latest information regarding your shipment or processing status.

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Business Information

Vertex Carbon

United States